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What should I do if my vehicle has some damage prior to returning it?

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how does vehicle leasing work
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In the case of any vehicle damage, its best to consult the Fair Wear and Tear Policy to find out if your vehicle has incurred damage that is not covered by the guidelines of this policy.

Your finance lender can apply a charge for any unrepaired damage on the vehicle, so any damage should be repaired prior to vehicle collection.

Damage Charges

When returning your vehicle to the finance company, it will be inspected for any damage that falls outside what is deemed ‘fair wear and tear’. Fair wear and tear is the damage that occurs to a car or van as a result of normal use throughout the period of its lease. It is not damage caused by an accident, negligent behaviour or poor treatment.

You will be liable to pay for any excess damage that is found outside of fair wear and tear, in the form of lease-end penalty charges.

Some of the most common problems that result in customers having to pay lease-end penalty charges include:

  • Scratches over 25mm (relative to the vehicle’s age and mileage)
  • Accident damage and dents 
  • Missing sets of keys 
  • Missed services 
  • Missing documentation 
  • Damaged or stained interior 
  • Windscreen chips 
  • Wheel damage due to kerbing

> LEARN MORE about Preparing to Hand my Lease Car Back

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Regal Garage (Bromsgrove) Ltd trading as Regal Autolease are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Registered No : 787993

Registered in England & Wales with company number : 00554796 | Data Protection No : ZA140638 | VAT No : 111 4829 00

Registered Office : Prydis, Senate Court, Southernhay Gardens, Exeter, England, EX1 1NT

Disclaimer:
All vehicle images and descriptions are for illustration and reference purposes only.
All vehicle leases are subject to credit approval and subject to change at any time.
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