We understand that sometimes things don't always go to plan, your circumstances can change unexpectedly.
We guarantee to give you a no-quibble refund and we won't charge you a thing should you need to cancel your order, even if you've signed an order and paid a deposit. We will even refund 50% of processing fees even if you need to cancel after you have signed your contract!
Our finance partners will have their own cancellation policy should you wish to cancel your contract once you have signed and/or taken delivery of your vehicle. For more information on the individual cancellation policies please refer to your finance documentation (when received).
39. In the event of a cancellation of your vehicle order you will be liable for a cancellation fee equivalent to 2% of the P11D value of the vehicle ordered including any options. The P11D value (taxable value) of your vehicle comprises the list price inclusive of any options, including VAT, plus any delivery charges, but does not include the car's first registration fee or its annual road tax. You can check your vehicles P11D value via your Regal Autolease order form or the manufacturer directly. For further clarification please speak to your Regal Autolease account manager. Example: Vehicle P11D value £15,000 * 2% cancellation fee = £300 + vat (£360).
40. No order which has been accepted by us may be cancelled by you except with our written agreement and on terms that you shall indemnify us in full against all costs (including the cost of all labour, service and processing fee and materials used), damages, charges and expenses incurred by us as a result of cancellation.
41. If this clause applies, without prejudice to any other right or remedy available to us, we shall be entitled to cancel the contract or suspend any further deliveries or provision of services under the contract without any liability to you, and if vehicles have been delivered or services provided but not paid for the price shall become immediately due and payable notwithstanding any previous agreement or arrangement to the contrary.
42. Upon cancellation of your order, any application processing fee that has been paid to Regal Autolease, does not qualify for any refund where credit has been secured in line with the ordered quotation. If credit is approved on different terms from the original quotation, then you are entitled to a refund of the application processing fee within 7 days of written request to us advising that you wish to cancel the order and a refund is required of your application processing fee. It should be noted that any other cancellation charges as noted in clauses 39 to 41 will remain in force is applicable and are specifically excluded from your right to a refund of the application processing fee.
43. If any provision of these conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these conditions and the remainder of the provision in question shall not be affected.
For additional conditions and notes for vehicles with Particulate Filters please >LEARN MORE
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